604-835-PACK (7225)

Rental Agreement


In this Agreement, “you” and “your” refers to the Renter shown on the reverse side hereof; “we”, “us” and our” refers to Its Your Move; and the “Equipment” refers to the equipment shown on the reverse side hereof being rented under this Agreement.

Rental: You hereby agree to lease the Equipment from us on the terms and conditions contained herein.

Cancellation: There will be a $35 cancellation fee. This amount will be removed from the refund.

Rent: You agree to pay rent at the rate set forth on the reverse side hereof for the term during which the Equipment remains in your possession (the “Term”), commencing upon the date that the Equipment is delivered by us to you and terminating on the date the Equipment is picked up by us. You will pay all applicable taxes (GST/PST) in addition to the rent specified herein.

Security Deposit: At the time of Equipment drop off, you will pay the security deposit specified on the reverse side hereof by credit card. The cost of repairing any Equipment damaged or lost during the Term will be charged to your credit card. Any unpaid rent may also be charged to your credit card. A $25 NSF fee will apply to any returned cheque and may be charged to your credit card. A 30.00 cancelation fee will be charged on any canceled order

Pickup: We will contact you approximately 1 week prior to the scheduled date of pick up to arrange a mutually convenient time to do so. Rent is due upon booking delivery of the Equipment and may be paid by Visa or Mastercard.

An interest rate of 4.25% per month compounded monthly MAY apply to any amounts unpaid 1 month following receipt of the invoice.

Liability: The company is not liable for any property damage occurred at time of delivery or pick up. Eg. stairs, or walls etc.

Extension of Term: You may request a postponement of the date of pick up by calling (604) 835-7225 (PACK) not less than five (5) business days prior to the scheduled pick up date. While we will make all reasonable efforts to accommodate such requests, we reserve the absolute right to decline them since the Equipment may be previously booked.

Delivery charge: The quoted rental rate includes one delivery and one pick up of the Equipment. A surcharge of $35 dollars will be added for each additional drop off or pick up. This surcharge will apply if for any reason you are not present to either receive or return the Equipment at the pre-arranged times.

Warranty: We warrant that the Equipment will be in satisfactory operating condition at the time of drop off, and we will replace at no charge any Equipment that fails during normal and intended usage, excluding any failure resulting from damage or mishandling.

Inspection: You will inspect the Equipment at the time of drop off and promptly advise us of any damage thereto. We will promptly replace any Equipment which is not delivered in useable condition. If you fail to provide such notice within one business day of receiving the Equipment, then you will be deemed to have accepted the Equipment as being in reasonable condition.

Ownership: The Equipment is and shall at all times remain our sole and exclusive property.Assignment: You will not assign, transfer or encumber either the Equipment or your rights under this Agreement without our prior written consent.

Alteration and Use: You will not alter the Equipment in any way without our prior written consent. You will use the Equipment only in a safe and reasonable manner consistent with all applicable laws and the guide published on our website (www.saynotoboxes.com). You will be charged the cost of cleaning or repairing to rentable condition any Equipment which is returned by you in a dirty or damaged condition. If such costs exceed the replacement cost of the item, such replacement cost will be charged to your credit card.

Indemnity: You will indemnify and save us harmless from and against any liability for personal injury or property damage resulting from your use of the Equipment. We are not responsible for any loss or damage caused by such use. You shall be responsible for all risks of loss, destruction of, or damage to the Equipment, from any cause whatsoever.

Exclusion of Liability: Although some of the Equipment provided is available with additional safety features, we shall not be responsible for the loss, theft or damage of any property transported or stored therein.

Warnings: You hereby acknowledge having received the following warnings from us:


  • Children: Extreme caution should be used when using the Equipment in the vicinity of small children. Lids on certain crates are attached and close easily. A small child could suffocate if trapped inside a sealed crate.
  • Toppling injury: Improperly packed crates or totes or those stacked unsafely or in excess of recommended height may topple, causing potential injury and damage to persons or property.
  • Animals: The Equipment is not designed for and should not be used to move live animals.
  • Food products: The Equipment is not thermally insulated and should not be used for long term storage or transportation of perishable goods requiring refrigeration.
  • Hazardous wastes: The Equipment is not designed for and should not be used to transport any toxic or hazardous substances, including corrosives, solvents or pesticides.